This Privacy Policy governs the collection and management of personal information on the Devonport Commercial Hub website. It is important to understand that the Devonport Commercial Hub is a project fully owned and operated by Rudra Projects & Developments Pty Ltd (ABN 21 656 541 785). Consequently, any data or personal information you submit on this independent website will be collected, securely stored, and directly utilised by Rudra Projects & Developments Pty Ltd (referred to herein as “RPD”, “we”, “us”, or “our”).
At RPD, we deeply value your privacy and are fully committed to safeguarding your personal details. Our data management practices strictly adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). Furthermore, all of our digital marketing communications comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
To provide you with the highest standard of commercial and property-investment services, we may collect various types of personal information. This typically includes your full name, email address, postal address, phone numbers, and specific details regarding your commercial property interests. We acquire this data through several channels:
The personal information we gather is strictly utilised to:
Marketing Consent
When you submit your details through our lead forms or actively opt in to our mailing lists, you grant RPD permission to send you promotional messages via email, SMS, WhatsApp, and voice calls. We actively log how and when this consent is obtained. You retain the absolute right to revoke this consent at any moment.
You have full control over the marketing material you receive from us. You may withdraw your consent and unsubscribe at any time by:
We process all opt-out requests as quickly as possible. Please note that unsubscribing from marketing campaigns will not prevent us from sending essential, service-related correspondence regarding active transactions or direct enquiries.
In accordance with the Spam Act 2003, all our digital marketing communications will clearly identify Rudra Projects & Developments Pty Ltd (ABN 21 656 541 785) as the sender and will always feature a straightforward, accessible method to opt out.
To ensure smooth business operations, we may share your details with carefully selected service providers. This includes IT support, messaging platforms, and administrative partners who are bound by strict confidentiality agreements. We will also disclose information if required or authorised by Australian law, or if you provide explicit consent. We firmly guarantee that we will never sell your personal information to external agencies.
As a standard policy, we do not request or gather sensitive information (such as health records, political affiliations, or religious beliefs) as defined under the Privacy Act. Should the collection of sensitive data ever become necessary, we will only proceed with your express permission or where legally mandated, and the data will be utilised solely for its originally intended purpose.
We implement robust physical and digital security measures to protect your data against unauthorised access, alteration, loss, or misuse. Our standard practice is to retain client records securely for a minimum period of seven (7) years. Once this period expires and the information is no longer essential for our business, legal, or accounting operations, we take reasonable and secure steps to either permanently destroy or completely de-identify the data.
You possess the right to request access to the personal data we currently hold about you, as well as the right to ask for necessary corrections, subject to standard legal exceptions. To make a formal request, please contact us in writing. For security purposes, we may require you to verify your identity prior to releasing any files, and a nominal administrative fee may apply for collating the documents.
Occasionally, some of our technical service providers may process or host data on cloud servers located outside of Australia. In such instances, we take all reasonable precautions to guarantee that your personal information is managed in a manner that strictly aligns with the Australian Privacy Principles.
If you have any questions, concerns, or wish to lodge a formal complaint regarding our privacy practices, please do not hesitate to contact our team at [RPD contact email] or by phoning 0466 385 489. If our response does not meet your expectations, you have the right to escalate the matter to the Office of the Australian Information Commissioner (OAIC) by visiting their official website at oaic.gov.au.
We may update this policy from time to time. The current version is available on our website.
Changes from the previous published policy
